MBA · Marketing & Advertising · Top 10 P&M Colombia
Marketing strategist with over 12 years of experience in digital transformation, CRM, and team leadership. Available in Villavicencio – Bogotá or remotely.

Professional Profile

Who is Luis

Master in Business Administration (MBA) and a Professional in Marketing and Advertising, recognized in the Top 10 P&M Colombia. Expert in Salesforce Marketing Cloud, Agile Marketing (SCRUM Master), and Data-Driven strategies for brand positioning and e-commerce.

12+

Years of experience

20+

Organizations supported

Top 10

P&M Colombia Awards

Core Competencies

Marketing and Strategy

Digital Marketing, Inbound, B2B/B2C, Branding, E-commerce, and Customer Loyalty.

CRM and Automation

Salesforce Marketing Cloud, Email Marketing, Audience Segmentation, and Mass Database Management.

Transformation and Agility

Agile Marketing, SCRUM, Kanban, Digital Transformation, GovTech, and Innovation (R&D&i).

Data Analysis

Power BI, Marketing KPIs, Customer Journey, and Satisfaction Surveys (CX).

Recent Experience

AGROSAVIA — CRM Specialist

2024 – 2026 · Corporación Colombiana de Investigación Agropecuaria

Salesforce Marketing Cloud

Design, segmentation, and execution of mass communication campaigns, optimizing engagement and corporate reach.

R&D&I Strategy

Structuring technological marketing to position the Research, Development, and Innovation agenda of the agricultural sector.

Metrics Analysis

Conversion funnel optimization through database and campaign behavior analysis.

Independent Consulting · 2017 – Present

Strategic & E-commerce Consultant

MERUM / UP-Holding Alliance

Led the launch of an e-commerce platform and digital ecosystem for rural producers and the tourism/orange economy sector.

GovTech & Public Sector

Provided communication and CX consulting for the Ministry of Sports, MinVivienda, and Findeter, optimizing digital citizen engagement.

Business Innovation

Guided SMEs and startups with SCRUM methodologies to accelerate digital product launches and Go-to-Market strategies.

Professional Experience

1

2013 – 2016

COFREM — Loyalty and Marketing Coordinator. Massive database mining, retention programs, and CX metrics for upselling and cross-selling.

2

2016 – 2026

Academic Sector — Brand Development Chair at Unillanos, Uniminuto, and Unimeta. Mentored over 20 business projects using agile frameworks.

3

2017 – 2026

Independent Consulting — Digital strategy, e-commerce, GovTech, and business model transformation for companies and public entities.

4

2024 – 2026

AGROSAVIA — CRM & Innovation Marketing Specialist with Salesforce Marketing Cloud for the Colombian agricultural sector.

Education and Certifications

Academic Background

MBA — ISEAD (Spain) & UPTC, 2015

Master's in Peace, Development, and Citizenship — UNIMINUTO, 2018

Professional in Marketing and Advertising (Distinction) — 2012

Key Certifications

  • Power BI and Data Analysis — MINTIC, 2025
  • SCRUM Master Professional Certificate — CertiProf, 2024
  • E-commerce — MINTIC, 2023
  • Smart Cities and GovTech Talent, 2024
  • Diploma in Business Transformation and Business Models, 2021

Awards and Contact

🏆 "Marketing Oscar in Colombia" — Awarded in the TOP 10 Revista P&M Awards as "Professor of the Year" and highly influential professional in the industry (2020). Author of academic analyses on communication media and digital tool integration.

Let's Connect

📍 Villavicencio – Bogotá (remote available)
📞 (+57) 312 397 0904
✉️ contacto@luiscardenas.co
🌐 www.lawebdeluis.com